Nortel/Norstar Auto Attendant and Voice Mail Phone System Programming

Nortel/Norstar Auto Attendant and Voice Mail Phone System Programming

Programming must be done from any M7310, T7316, or M7324 model phone set.

On phone Handset Press Feature 983

Id 1020000

Press AA

Press GRTG

Press GRTG

Create or Select Greeting:

1 – Message 1

2 – Message 2

3 – Message 3

4 – Message 4

etc…

Record messages using handset

Press OK

Play or record new message

Press OK

Additional Programming

Programming must be done from any M7310, T7316, or M7324 model phone set.

 To Log Into System Administration:

1. Enter Feature 983
2. The display will show “LOG”, enter your login password

a. If your company extensions are 2 digits long enter “120000”
b. If your company extensions are 3 digits long enter “1020000”
c. If your company extensions are 4 digits long enter “10020000”

  1. Press the softkey under “OK”

    To Create a New Mailbox:

  2. Log into system administration
  3. Select the softkey under “MBOX”
  4. Select the softkey under “ADD”
  5. Enter the mailbox number (extension. you want to add
  6. Mailbox type: Subscriber and then select “OK”
  7. Extension: Usually the same as the mailbox number
  8. Service Class: Enter 1
  9. Name: Enter the name using the dial pad. Enter last name first, press “# #” to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
  10. Directory: Y (Yes.
  11. Message Waiting: Y (Yes.
  12. Out dial: Pool, enter 1 and then OK
  13. Accept: 1, select OK

    To Delete a Mailbox:

  14. Log into the system administration
  15. Select the softkey under “MBOX”
  16. Select the softkey under “DEL”
  17. Enter the mailbox number (extension. you want to delete
  18. Select the softkey under “Delete”

    To Reset a Mailbox Password:

  19. Log into system administration
  20. Select the softkey under “MBOX”
  21. Select the softkey under “Chng”
  22. Enter the mailbox number you want to reset the password for
  23. The display shows “Reset Password”
  24. Select the softkey under “RESET”
  25. Press the release key
    *The new password will be “0000”, the system will ask the user to change this the first time they log into their mailbox using this password.

    To Change the Name on a Mailbox:

  26. Log into system administration
  27. Select the softkey under “MBOX”
  28. Select the softkey under “Chng”
  29. Enter the mailbox number (extension. you want to change the name on
  30. The display shows “Reset Password”
  31. Select the softkey under “Next”, keep hitting “Next” until the display shows the name
  32. Select the softkey under “Chng” to enter a new name
  33. Enter the name using the dial pad. Enter last name first, press “# #” to enter a comma and then enter the first name. When spelling the name, press “#” to move to the next character
  34. Select the softkey under “Next” to save the change
  35. Hit the release button

    To Change the “Recorded” Name for the Company Directory:

  36. Have the Voicemail User log into their mailbox, after putting in their password, press the button under “Admin” (or press the number 8 key., and then press the number 1 key.
  37. You will hear the old recorded name and then the system will “beep”, prompting you to record a new name (name only here, not greeting..
  38. Press “Ok” in the window when you are done recording and then “Ok” again to accept the recording

000-017   000-080   000-089   000-104   000-105   000-106   070-461   100-101   100-105  , 100-105  , 101   101-400   102-400   1V0-601   1Y0-201   1Z0-051   1Z0-060   1Z0-061   1Z0-144   1z0-434   1Z0-803   1Z0-804   1z0-808   200-101   200-120   200-125  , 200-125  , 200-310   200-355   210-060   210-065   210-260   220-801   220-802   220-901   220-902   2V0-620   2V0-621   2V0-621D   300-070   300-075   300-101   300-115   300-135   3002   300-206   300-208   300-209   300-320   350-001   350-018   350-029   350-030   350-050   350-060   350-080   352-001   400-051   400-101   400-201   500-260   640-692   640-911   640-916   642-732   642-999   700-501   70-177   70-178   70-243   70-246   70-270   70-346   70-347   70-410   70-411   70-412   70-413   70-417   70-461   70-462   70-463   70-480   70-483   70-486   70-487   70-488   70-532   70-533   70-534   70-980   74-678   810-403   9A0-385   9L0-012   9L0-066   ADM-201   AWS-SYSOPS   C_TFIN52_66   c2010-652   c2010-657   CAP   CAS-002   CCA-500   CISM   CISSP   CRISC   EX200   EX300   HP0-S42   ICBB   ICGB   ITILFND   JK0-022   JN0-102   JN0-360   LX0-103   LX0-104   M70-101   MB2-704   MB2-707   MB5-705   MB6-703   N10-006   NS0-157   NSE4   OG0-091   OG0-093   PEGACPBA71V1   PMP   PR000041   SSCP   SY0-401   VCP550   220-801   300-075   c2010-652   000-080   210-065   350-030   JN0-360   74-678   LX0-104   300-070   70-410   350-050   PMP   70-483   JN0-360   200-355   200-125  , 210-060   100-101   70-412   VCP550   LX0-104   000-017   70-461   700-501   70-347   EX200