Help! I’ve started getting an runtime error 5 every time I swipe a credit card! Aldelo will crash after showing me the error message. It doesn’t happen every time and it doesnt happen when I manually enter a credit card.
This can happen if you have track 3 enabled in the utility for the MSR reader. Only tracks 1 and 2 can be read in Aldelo. Contact Vanguard Systems for your POS Sales and Service 718-921-6159