On-site Service Contracts

Affordable on-site service for your offices. Low cost monthly fees. Your EMR & IT systems help you deliver quality medical care to your patients. Being “down” frustrates patients, costs you money in lost employee productivity and distracts your focus from your practice to you IT.

Convergent Medical’s On-Site Contracts Include:

  • [icon name=”check”] Proactive repairs and updates to your systems and servers.
  • [icon name=”check”] Remote backup of your medical patient data.
  • [icon name=”check”] Monthly office visits to verify operations of all hardware/software.
  • [icon name=”check”] Direct access to English speaking technicians in the USA.
  • [icon name=”check”] Proactive system maintenance.
  • [icon name=”check”] Wireless network, printer and scanner maintenance.
  • [icon name=”check”] Virus Removal.
  • [icon name=”check”] Operating system updates and reloads if damaged.
  • [icon name=”check”] Access to phone/email/remote access/on-site support.

Bulldog Tech 365 – The IT Penicillin Protecting Your Practice!

There is an ever increasing occurrence of Medicare/Medicaid billing and HIPAA audits being conducted and your practice can be the target. The government seems to need “examples” of bad physicians’ offices so they can punish a few to “teach “ the others.

Doctors – Don’t become a statistic!

Don’t think you won’t be audited. Don’t go into an audit unprepared.

Don’t assume your computers and internet are secure.


Convergent Medical has the experience and knowledge to properly assess your medical IT systems for security holes and provide the recommendations, HIPAA forms (in numerous languages) and critical assessments to protect your practice.

Convergent provides Medical security and risk assessment for:

  • [icon name=”check” size=”2″ color=”#00C681″] Medical Offices
  • [icon name=”check” size=”2″ color=”#00C681″] Urgent Care Clinics
  • [icon name=”check” size=”2″ color=”#00C681″] Dental Offices
  • [icon name=”check” size=”2″ color=”#00C681″] Nursing Homes

If your practice or medical office uses any of the services below, than you need Convergent Medical’s Risk Assessment Services.

  • [icon name=”check”] IT Service Providers
  • [icon name=”check”] Shredding Companies
  • [icon name=”check”] Documents Storage Companies
  • [icon name=”check”] Attorneys
  • [icon name=”check”] Accountants
  • [icon name=”check”] Collection Agencies
  • [icon name=”check”] EMR companies
  • [icon name=”check”] Data Centers, Online Backup companies, cloud vendors
  • [icon name=”check”] Insurance Agents
  • [icon name=”check”] Revenue Cycle Management vendors
  • [icon name=”check”] Contract Transcriptionists

EVERY Business Associate, and all of their sub-contractors, must have proof of a Risk Analysis under the law. Even if they wanted to, most of these organizations do not have the staff, resources or expertise to do it themselves.

If your practice or medical office uses any of these services, than you need Convergent Medical’s Risk Assessment Services.

What You Can Expect From our HIPAA Risk Assessment:

Audits and investigations require evidence that compliant tasks have been carried out and completed with documentation kept for six years. The Evidence of Compliance includes log-in files, patch analysis, user & computer information, signed forms and other material to support your compliance activities. When all is said and done, the burden of proof resides with you.

We provide:

  • [icon name=”check”] Pinpoints your threats and vulnerabilities in hardware and software
  • [icon name=”check”] Reviews and provides if necessary HIPPA forms for your patients and staff in multiple languages
  • [icon name=”check”] Assesses your computer network, wireless, emails, remote access procedures, password complexities & phone txt & email messages
  • [icon name=”check”] Includes a Findings, Observations and Recommendations Report
  • [icon name=”check”] Includes hardware and software recommendations and implementations
  • [icon name=”check”] Ongoing 24×7 security watch over workstations and servers

Add our low cost system monitoring and service contract for total office/patient protection!

What is “protected health information” (PHI) and “electronic protected health information” under HIPAA?

The HIPAA Security Rule applies to individual identifiable health information in electronic form or electronic protected health information (ePHI). It is intended to protect the confidentiality, integrity, and availability of ePHI when it is stored, maintained, or transmitted.

Under the HIPAA Privacy Rule, protected health information (PHI) refers to individually identifiable health information. Individually identifiable health information is that which can be linked to a particular person. Specifically, this information can relate to:

  • [icon name=”check”] The individual’s past, present or future physical or mental health or condition
  • [icon name=”check”] The provision of health care to the individual
  • [icon name=”check”] The past, present, or future payment for the provision of health care to the individual
  • [icon name=”check”] Common identifiers of health information include names, social security numbers, addresses

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