Vipre Enterprise Agent Manual Removal

Vipre Enterprise Agent Manual Removal

- If you have not already stopped it, please stop the VIPRE Enterprise Agent service. 
- Be sure to backup your registry before you make any of the following changes. 
- Delete the following keys and directories; they vary depending on the Operating System and whether it is 32bit or 64bit.

REGISTRY KEYS:

X86 keys
HKEY_CLASSES_ROOT\Installer\Products\116445D9734F351419E319EC305638CC
HKEY_LOCAL_MACHINE\SOFTWARE\SBAMSvc
HKEY_LOCAL_MACHINE\SOFTWARE\Sunbelt Software\Sunbelt Enterprise Agent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBAMSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBAPHD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBAPIFS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBEMI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SbFw
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBFWIMCL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBFWIMCLMP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBHIPS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBPIMSVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBRE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sbtis
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9D544611-F437-4153-913E-91CE036583CC}


X64 keys
HKEY_CLASSES_ROOT\Installer\Products\116445D9734F351419E319EC305638CC
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SBAMSvc
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sunbelt Software\Sunbelt Enterprise Agent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBAMSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBAPHD
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBAPIFS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBFW
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBFWIMCL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBFWIMCLMP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBHIPS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBEMI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBPIMSVC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBRE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sbtis
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9D544611-F437-4153-913E-91CE036583CC}

FOLDERS AND FILES:
Note - if you are unable to delete any files in one of these folders, please delete as many files in the folder as possible, rename the locked files, and you will then be able to delete them after rebooting.

X86 folders
C:\Program Files\Sunbelt Software\SBEAgent
C:\Documents and Settings\All Users\Application Data\Sunbelt\Antimalware
C:\Documents and Settings\All Users\Application Data\Sunbelt Software\Antimalware

Vista\Windows 7
C:\ProgramData\Sunbelt\Antimalware
C:\ProgramData\Sunbelt Software\Antimalware
C:\Program Files\Sunbelt Software\SBEAgent
-These may or may not exist:
C:\Users\All Users\Sunbelt
C:\Users\All Users\Sunbelt Software

X64 folders
C:\ProgramData\Sunbelt\Antimalware
C:\ProgramData\Sunbelt Software\Antimalware
C:\Program Files (x86)\Sunbelt Software\SBEAgent
-These may or may not exist:
C:\Users\All Users\Sunbelt
C:\Users\All Users\Sunbelt Software

After you have deleted all keys and folders/files appropriate for your Operating System, please reboot the affected machine and deploy a new agent to it.  You should be all set!

I hope this information is helpful to you!  Please let me know if you have any further questions or concerns, or if this case may now be closed.  Thank you – I look forward to your reply!

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