The selected Aldelo database is not accessible. The most likely reason is that the database is on another computer on the network, and the client computer cannot access that file.
Make sure all network cables are securely connected
- Reboot station
- Temporarily disable firewalls and retry
- Make sure the database file and its containing folder on the server are shared with read/write permission for Everyone.
- Make sure both computers are on the same network. You should be able to ping the server from the client and also browse to the folder containing the database in Windows.If the database is accessible in Windows file explorer, but the Path Not Ready error still appears, we’ll need to force Aldelo to let us choose another database.
If the database is accessible in Windows file explorer, but the Path Not Ready error still appears, we’ll need to force Aldelo to let us choose another database.
- Log into Windows as Maintenance or another administrator.
- Right-click on the Aldelo for Restaurants shortcut icon on the desktop and hit Properties.
- At the end of shortcut target, outside the quotations, add a space and the letters “nodb”. E.g. “C:Program FilesAldeloAldelo For RestaurantsAldelo For Restaurants POSAFR38.exe” nodb
- Click OK. Now when you run Aldelo from that shortcut it will ask you to select a database.
- Click “Always connect to this database” and then browse to the database on the server.
- Do this in both the Maintenance and Point of Sale Windows user accounts.
- After selecting the desired database in each Windows account, make sure to remove the “nodb” from the shortcut’s target so it will not prompt the user to select the database next time they launch Aldelo.