Even Ebay and Amazon went down again!

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Even the big boys occasionally suffer failures. Technologies of this scale can have issues.

We are aware of technical issues related to Amazon Web Services and impacting some sellers’ ability to access some or all of Seller Central and Marketplace Web Services (MWS) APIs, and we are working to resolve them. This does not impact customers’ ability to place orders.

As we work on a solution, you may start seeing new orders in Manage Your Orders or via the MWS Orders APIs.

We (AMAZON) are writing to inform you of a technical issue affecting your Amazon Payments merchant account. On 11/25/2020, 9:52 AM PST, AWS reported an issue with reduced availability, which is impacting Amazon Pay services.

Specifically, orders are not available in Seller Central for merchant visibility or within pay.amazon.com for buyer visibility. Please note that there is no impact to Amazon Pay processing at this time. Buyers will be able to checkout without issue.

We are working to resolve the problem in displaying completed orders in Seller Central. No further action on your part is required at this time.

Our New Exchange 2016 Servers will be launching soon

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Exchange 2016 Coming Soon!

  • Feature rich web mail
  • Stronger Security
  • Faster Performance
  • Better Searching
  • Advanced email archiving

Built-in Malware Protection. This was a feature that was first introduced in Exchange 2013 and continues for Exchange 2016. The malware protection scans all the sent and received emails within your organization.

MAPI over HTTP. The default protocol that Outlook uses to communicate with Exchange is now MAPI over HTTP. If your mail client does not support this, then it will default to RPC over HTTP. Its time to retire Microsoft Office 2010, if you are still using it.

Improved searching. Searching improved in Exchange 2013, but it got better with Exchange 2016. The searching component is based on SharePoint Foundation search. There is also the new Compliance Search for e-Discovery, which allows you to search up to 10,000 mailboxes in a one search.

Better collaboration. Exchange 2016 OWA users, now gives you the ability to link or share documents from One Drive for Business rather than attaching the document to an email. You also have the ability to edit the file or view.

Outlook Web Access, now called Outlook On The Web
This is the web version of email formerly known as Outlook Web App (OWA). There are many changes on this front, starting with a new name to better support on mobile devices and tablets. The look and feel of Outlook on the Web is updated with an improved calendar look, improved searching, new themes an inline video player.

Improved Data Loss Prevention. Data Loss Prevention (DLP) was first introduced with Exchange 2013 to protect and secure sensitive data based on compliance polices that you would set using various transport rules This feature was improved in Exchange 2016 by up to 80 new conditional types. Some improvements include being able to notify the user via a notification message that they have violated a transport rule.

Improved Email Archiving and Advanced Data Retention
Ask us about our new Email Retention System, store emails indefinitely for $3/month per mailbox.

We will reach out to our clients to schedule their migration in the coming weeks.

REMEMBER – you can manually backup your emails or subscribe to our

Email Backup service for just $3.00 per month per email account

Email or call us for details and to setup your email backups

718-921-6159

Support@bulldogtechinc.com

Bad Week for technology 9-30-20

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tokyo stock exchange down 9-30-20

Tokyo Stock Exchange to Resume Trading Friday After Outage

By Gearoid Reidy and Shoko Oda September 30, 2020, 7:51 PM EDT Updated on October 1, 2020, 6:43 AM EDT

The Tokyo Stock Exchange confirmed it will restart trading on Friday after an unprecedented all-day halt on Thursday which froze buying and selling of thousands of companies in the worst-ever outage in the world’s third-largest equity market.

All orders Thursday were canceled, and opening prices when trading resumes will be the closing prices on Wednesday, Japan Exchange Group Inc., the operator of the TSE, said earlier.

The problem occurred after a failed switchover to backups following a hardware breakdown. The exchange made the decision to call off trading for the entire day after conferring with market participants, who said it would be difficult to deal with their clients and carry out orders.

The halt dampened investor sentiment following a positive U.S. stock market performance overnight and closures in other major markets in the region, including China, Hong Kong, South Korea and Taiwan for public holidays.

It also came on the first day of a new quarter and of the second half of Japan’s fiscal year, when trading volumes would typically be high as many funds adjust their positions. One of Japan’s most closely watched economic indicators, the Bank of Japan’s Tankan survey, was also released just 10 minutes before trading was set to begin.

The failure was the first all-day stoppage of trading since the exchange shifted from the open-outcry trading pit to a fully-electronic system in 1999. Previous system glitches had only affected part of the trading day.

“This is very problematic — when things like this happen, investor confidence in the Japanese market gets impacted,” said Ryuta Otsuka, a strategist at Toyo Securities Co. “It could later weigh on Japanese stocks.”

Exchange Outage is Latest Blow to Tokyo’s Financial Hub Dreams

AWS/Microsoft Outage Causes Email Disruption

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Microsoft email down 9-29-20

 

Amazon + Microsoft failures =

The Great & Powerful Amazon and Microsoft can fail!

Combating this “double whammy” we have put in several 24 hour days

some know as we have spoken to them at all hours.

No complaints, this is what we have been doing since 1992. Over 29 years and only a handful of issues that you can count on 3 fingers.

  • Yes – Within 24 hours almost 95% of systems were back
  • Yes – We know if you were in the 5% it is a problem
  • Yes – Some issues took time for them to fix: some phones not 100% syncing and a few reporting a 30-60 day gap in past emails – most all have been solved – if u see a gap in emails let us know, we are working on these as a case by case basis.
  • Yes – We had backups and some were corrupted
  • Yes – Most if not all customers were operational in a few hours.

What we must remember, and the lesson learned is, “technology scaled at this level can fail”.

What you may be asking is “How can we protect from this in the future?”

The short answer is “You cannot”

Failures will always occur and data loss is always a possibility – If you have not lost data than you have not been using computers long enough.

The longer answer is 2 fold:

  • You can pay for email backup services or manually backup your emails.  Just like remote backup protects your data, email backups can protect your emails – or at lease add another layer of protection (remember, the mighty Microsoft failed)
  • You can back up your own emails on your system – you can do this daily, weekly your choice. It is a manual process and requires you to physically do it – if you forget for a week/month than any recovery will be back to that time of last backup. If your pc failes than your backup is also gone. This has always been available as one of the hundreds of features of outlook.

Read: How to Back Up Outlook: https://www.bulldogtechinc.com/2015/07/06/how-to-properly-back-up-microsoft-outlook/

Bulldog Tech always offered email backups at an additional cost  – “why pay for a service that is rarely used, over 10 years we have never lost emails” you ask and its a good point – Until something fails.

Moving Forward – Adapt and Overcome

  • We added a 3rd data center in the Midwest to handle load and fail-over.
  • We will be migrating to the newest Microsoft Exchange versions as Microsoft is NOW forcing an upgrade. Once completed, will have the additional features offered by these upgrades which we will be outlining as we move forward with the migration.
  • We will be reducing prices on email backups for those customers that wish to add another layer of protection

We will be sending out update emails as we move forward on these.

As always thanks – if you have any issues, email, and call us – we are still here!

Anthony and the vanguard staff!

From Amazon tech support:

“The service team was not able to recover the impaired data volume  This happened due to an underling host issue.” Please note, that we make every commercially available effort to ensure Amazon Web Services is highly available and resilient, however hardware and software failures are unfortunately inevitable in technology at this scale. On behalf of Amazon, please accept my apologies”

Microsoft:

Microsoft Outlook was down as problems with Exchange Online spread worldwide. Microsoft Outlook has suffered a worldwide outage, the second within a week for Office users. On Monday, September 28, Microsoft users suffered a massive outage impacting Teams, Office 365 and Outlook. Now, just 48 hours after you thought everything was back to normal, Microsoft Outlook has gone down again. Within an hour is was confirmed that the issue affects users worldwide.

Microsoft confirmed that users might be experiencing problems with the Exchange Online protocols, including Outlook desktop and mobile.

Read the entire article:

https://www.forbes.com/sites/daveywinder/2020/10/01/new-worldwide-microsoft-outage-confirmed-heres-what-we-know/#354ffd85d370

The NEW ShowMyOffice is Coming!

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After 12 reliable years, your virtual office is ready for an upgrade

What’s New:

  • Microsoft Office 2016 Apps powered by Microsoft Office 365
  • Completely web based; does not require installing any software
  • Sign in from anywhere, run Quickbooks, Print, Scan, and Edit work on your documents from any web browser, on any device, as long as you have an internet connection
  • With BETTER SSL security, the new ShowMyOffice is more secure than ever.


We launched ShowMyOffice back in the summer of 2008. Since then it has provided virtual office services for our hosted clients. Over the years we’ve adapted to changing technologies and made it easier, faster, and added more apps; along with remote printing and scanning. We virtualized many legacy applications for our customers and ran them in the cloud.

In the coming weeks we will be contacting our existing clients to migrate you to the new system.

Epoxy IT Table

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epoxy IT table

Our new Epoxy table created with old motherboards, hard drives, lights and a history our our company. Created entirely in-house using a solid core closet door and molding for the sides. Last step is to polish to a mirror shine.


Epoxy “Lava” Table

One Drive Not Syncing?

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If you notice your one drive is not staying open, open a command prompt and type in the following to reset one drive:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

reset one drive

If the above fix does not work, contact us for further assistance.

The Bulldog Staff

Be Careful Opening Emails

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virus scam

Be wary of opening emails from DHL, UPS, USPS, FEDEX, Quickbooks and ones stating invoice attached! Several clients opened emails and got immediately INFECTED! Be VERY careful of emails with attachments.

There has been a large influx of spam messages during this time and in some cases these emails are making it through the spam firewall. If you suspect an email is not legitimate, delete it immediately.

A DHL email scam is also going around trying to steal your personal informatics.

Delivery scams often entice you by telling you what cool “item” is on its way, such as a mobile phone that someone is sending you as a gift SEE BELOW

If you get infected with a payload virus it can quickly migrate to your backups and destroy any chance of data recovery – if you are unsure of an email contact us!

 

The search bar in Outlook 365 moved!

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virus scam

Outlook 365 for Windows is getting a new Search bar which combines many existing search and other options right on top of the title bar.

It’s now available to Office 365 Insiders and will gradually roll out to other Office 365 .

Outlook Search is hard to miss, it’s right on top of the title bar, above the ribbon.


Simple Search Bar

Type in a search and press enter, it’ll appear in the list just as it does now.

Click on the down arrow to show more search options.  All these choices have been available for some time, but are clearer in this view than the Search ribbon.

In some instances the update causes searches to fail. If you are experiencing this issue you will need to rebuild your search index.

Open Outlook

Go to File > Options > Search > Indexing

Click Advanced > and click Rebuild