Our New Exchange 2016 Servers will be launching soon

Posted on

Exchange 2016 Coming Soon!

  • Feature rich web mail
  • Stronger Security
  • Faster Performance
  • Better Searching
  • Advanced email archiving

Built-in Malware Protection. This was a feature that was first introduced in Exchange 2013 and continues for Exchange 2016. The malware protection scans all the sent and received emails within your organization.

MAPI over HTTP. The default protocol that Outlook uses to communicate with Exchange is now MAPI over HTTP. If your mail client does not support this, then it will default to RPC over HTTP. Its time to retire Microsoft Office 2010, if you are still using it.

Improved searching. Searching improved in Exchange 2013, but it got better with Exchange 2016. The searching component is based on SharePoint Foundation search. There is also the new Compliance Search for e-Discovery, which allows you to search up to 10,000 mailboxes in a one search.

Better collaboration. Exchange 2016 OWA users, now gives you the ability to link or share documents from One Drive for Business rather than attaching the document to an email. You also have the ability to edit the file or view.

Outlook Web Access, now called Outlook On The Web
This is the web version of email formerly known as Outlook Web App (OWA). There are many changes on this front, starting with a new name to better support on mobile devices and tablets. The look and feel of Outlook on the Web is updated with an improved calendar look, improved searching, new themes an inline video player.

Improved Data Loss Prevention. Data Loss Prevention (DLP) was first introduced with Exchange 2013 to protect and secure sensitive data based on compliance polices that you would set using various transport rules This feature was improved in Exchange 2016 by up to 80 new conditional types. Some improvements include being able to notify the user via a notification message that they have violated a transport rule.

Improved Email Archiving and Advanced Data Retention
Ask us about our new Email Retention System, store emails indefinitely for $3/month per mailbox.

We will reach out to our clients to schedule their migration in the coming weeks.

REMEMBER – you can manually backup your emails or subscribe to our

Email Backup service for just $3.00 per month per email account

Email or call us for details and to setup your email backups

718-921-6159

Support@bulldogtechinc.com

AWS/Microsoft Outage Causes Email Disruption

Posted on
Microsoft email down 9-29-20

 

Amazon + Microsoft failures =

The Great & Powerful Amazon and Microsoft can fail!

Combating this “double whammy” we have put in several 24 hour days

some know as we have spoken to them at all hours.

No complaints, this is what we have been doing since 1992. Over 29 years and only a handful of issues that you can count on 3 fingers.

  • Yes – Within 24 hours almost 95% of systems were back
  • Yes – We know if you were in the 5% it is a problem
  • Yes – Some issues took time for them to fix: some phones not 100% syncing and a few reporting a 30-60 day gap in past emails – most all have been solved – if u see a gap in emails let us know, we are working on these as a case by case basis.
  • Yes – We had backups and some were corrupted
  • Yes – Most if not all customers were operational in a few hours.

What we must remember, and the lesson learned is, “technology scaled at this level can fail”.

What you may be asking is “How can we protect from this in the future?”

The short answer is “You cannot”

Failures will always occur and data loss is always a possibility – If you have not lost data than you have not been using computers long enough.

The longer answer is 2 fold:

  • You can pay for email backup services or manually backup your emails.  Just like remote backup protects your data, email backups can protect your emails – or at lease add another layer of protection (remember, the mighty Microsoft failed)
  • You can back up your own emails on your system – you can do this daily, weekly your choice. It is a manual process and requires you to physically do it – if you forget for a week/month than any recovery will be back to that time of last backup. If your pc failes than your backup is also gone. This has always been available as one of the hundreds of features of outlook.

Read: How to Back Up Outlook: https://www.bulldogtechinc.com/2015/07/06/how-to-properly-back-up-microsoft-outlook/

Bulldog Tech always offered email backups at an additional cost  – “why pay for a service that is rarely used, over 10 years we have never lost emails” you ask and its a good point – Until something fails.

Moving Forward – Adapt and Overcome

  • We added a 3rd data center in the Midwest to handle load and fail-over.
  • We will be migrating to the newest Microsoft Exchange versions as Microsoft is NOW forcing an upgrade. Once completed, will have the additional features offered by these upgrades which we will be outlining as we move forward with the migration.
  • We will be reducing prices on email backups for those customers that wish to add another layer of protection

We will be sending out update emails as we move forward on these.

As always thanks – if you have any issues, email, and call us – we are still here!

Anthony and the vanguard staff!

From Amazon tech support:

“The service team was not able to recover the impaired data volume  This happened due to an underling host issue.” Please note, that we make every commercially available effort to ensure Amazon Web Services is highly available and resilient, however hardware and software failures are unfortunately inevitable in technology at this scale. On behalf of Amazon, please accept my apologies”

Microsoft:

Microsoft Outlook was down as problems with Exchange Online spread worldwide. Microsoft Outlook has suffered a worldwide outage, the second within a week for Office users. On Monday, September 28, Microsoft users suffered a massive outage impacting Teams, Office 365 and Outlook. Now, just 48 hours after you thought everything was back to normal, Microsoft Outlook has gone down again. Within an hour is was confirmed that the issue affects users worldwide.

Microsoft confirmed that users might be experiencing problems with the Exchange Online protocols, including Outlook desktop and mobile.

Read the entire article:

https://www.forbes.com/sites/daveywinder/2020/10/01/new-worldwide-microsoft-outage-confirmed-heres-what-we-know/#354ffd85d370

One Drive Not Syncing?

Posted on

If you notice your one drive is not staying open, open a command prompt and type in the following to reset one drive:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

reset one drive

If the above fix does not work, contact us for further assistance.

The Bulldog Staff

How to Prevent Emails from Landing in Gmail’s Spam Folder

Posted on

Emails that land in the GMAIL spam folder are unpredictable. Sometimes they do get in there, sometimes they don’t. But, one of the simple tricks to prevent emails from landing in your spam folder is to ensure that you have the email address added in your GMAIL CONTACTS.

With Gmail, you can prevent this from happening by adding EMAIL FILTERS. This will help you to explicitly make a sender, or even with just the use of keywords to put filtered emails to your INBOX.

To do this, start by logging in to your GMAIL account > click the GEAR icon at the top right > then SETTINGS.

On the SETTINGS page, go to the FILTERS AND BLOCKED ADDRESSES tab then click CREATE NEW FILTER.

Now, let’s force GMAIL to not mark emails coming from [YOUR EMAIL ADDRESS] as SPAM. Let’s create a filter by setting [YOUR EMAIL ADDRESS] in the FROM field then proceed by clicking the CREATE FILTER WITH THIS SEARCH link.

Setup your filter upon your discretion but make sure to tick both the NEVER SEND IT TO SPAM and ALSO APPLY FILTER TO MATCHING MESSAGES check boxes. Click the CREATE FILTER button once you’re done.

Google implemented some security updates on their end over the past several weeks. We cannot modify anything on our side to ensure delivery, nor can we control delivery once messages leave our systems and are marked delivered by the receiving domain.

Optimum’s Servers Blocking Some Email Messages

Posted on

Beginning early this week optimum’s servers have been intermittently blocking some emails sent from our email system. If you are experiencing delivery issues when sending to your own optonline address, you must call tech support and request whitelisting of your domain.

Update 4/17/19 – Re-verified our systems are not on any of the internet blacklists, and contacted optimum support to try to get mail unblocked, still waiting for confirmation that they fixed the issue.

Paperport 14.5 Will Not Load in Windows 10

Posted on

If Paperport 14.5 will not start in Windows 10:

In the registry there is an option that causes the crash:

HKEY_CURRENT_USER\Software\ScanSoft\PaperPort\PaperPort User Preferences

look for BrowserSelected

my registry had “Mozilla Firefox”

I changed it “none”

PAPERPORT 14.5 STARTED WITH NO PROBLEMS

NOTE: if it contains “Mozilla Firefox” it will not start.

Remove Outlook Autologin

Posted on

Remove Outlook Autologin

Outlook 2010/2007

  • Launch Outlook 2010
  • Select Accounts Settings… under the Account Settings icon.
  • Under the E-mail tab, select the email account you want to edit and click Change…
  • Click More Settings…
  • Click the Security tab.
  • Check the Always prompt for logon credentials option.
  • Click OK to close the pop up window.

Creating Outlook HTML Email Templates

Posted on

Step 1: Creating your HTML template

You should create your HTML email template as you would any normal HTML page. The rules are relatively straight-forward for this. Use tables and nested tables like you would for a 1998 era web-page. No background images, limited CSS. The cool, fancy stuff you can do with CSS3 is out.

Step 2: Getting your template into Outlook

Once you’ve built your email template as an HTML document with all of its images and styles you’ll need to open that HTML template in Internet Explorer. Once you have it displaying in IE you’ll need to send it to Outlook. You can do this by opening IE’s File menu and selecting Send. Hovering the Send option will give you the option of sending it as an email. Clicking this will open your new template in an Outlook Email window.

Step 3: Saving your template

First you must File > Save. Wait, you’re not done. Once you’ve saved the email you can then save the email template. Now you must File > Save As. Select the save as Outlook Template option in the selection list that appears in the dialogue that opens. You have now saved your template and can now use it.

To use an email message template, do the following:

  1. On the Home tab, in the New group, click New Items, point to More Items, and then Choose Form.
  2. In the Choose Form dialog box, in Look In, click User Templates in File System.
  3. The default templates folder is opened. The folder location (in Windows Vista and later operating systems) is c:\users\username\appdata\roaming\microsoft\templates. If your template is saved in a different folder, click Browse, and then select the template.
  4. Select the template, and then click Open.
  5. Make any additions or revisions to the recipients in the To, Cc, or Bcc boxes. You can also change the text in the Subject box and add contents to the message body.
  6. Note: Changes made aren’t saved to the template. If you use the Save command, this creates a draft of your message, but won’t update the template. To update the template, follow the steps for saving a new template in Create an email message template.

  7. Click Send.

Can’t type in Windows 10 search bar or any other screen except IE

Posted on

We had a few issues where client could not type into the search bar in Cortana, skype or other apps BUT could use Edge and IE. This baffled us for a while as we changed keyboards & reloaded machines all to no avail.

After some research, we discovered that a bad windows update or a program installed can damage some files. Here is what we use to fix these issues:

If any of these functions like Start Menu, Settings, Search, Cortana, Microsoft Edge, Action Center and other Windows components are not responding, follow these below methods and check if it helps: 

Method 1:

  • Press Windows + X keys on the keyboard, select Command prompt (admin).
  • Enter the below commands one by one and hit Enter key.

    PowerShell -ExecutionPolicy Unrestricted

  • It will open the PowerShell window.
  • Now enter the below command and hit Enter key.

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

If the issue still persist, follow the below method.

Method 2:

  • Open the Task manager.  Here’s a tip:  Press CTRL+Shift+ESC.
  • Click File > Run New Task
  • Make sure you have a check mark beside “Create this task with administrative privileges”
  • Type Powershell
  • Type the following in the Powershell prompt:
    $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  • Close the Powershell window
  • Reboot the computer and check if it helps.