One Drive Not Syncing?

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If you notice your one drive is not staying open, open a command prompt and type in the following to reset one drive:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

reset one drive

If the above fix does not work, contact us for further assistance.

The Bulldog Staff

How to Prevent Emails from Landing in Gmail’s Spam Folder

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Emails that land in the GMAIL spam folder are unpredictable. Sometimes they do get in there, sometimes they don’t. But, one of the simple tricks to prevent emails from landing in your spam folder is to ensure that you have the email address added in your GMAIL CONTACTS.

With Gmail, you can prevent this from happening by adding EMAIL FILTERS. This will help you to explicitly make a sender, or even with just the use of keywords to put filtered emails to your INBOX.

To do this, start by logging in to your GMAIL account > click the GEAR icon at the top right > then SETTINGS.

On the SETTINGS page, go to the FILTERS AND BLOCKED ADDRESSES tab then click CREATE NEW FILTER.

Now, let’s force GMAIL to not mark emails coming from [YOUR EMAIL ADDRESS] as SPAM. Let’s create a filter by setting¬†[YOUR EMAIL ADDRESS] in the FROM field then proceed by clicking the CREATE FILTER WITH THIS SEARCH link.

Setup your filter upon your discretion but make sure to tick both the NEVER SEND IT TO SPAM and ALSO APPLY FILTER TO MATCHING MESSAGES check boxes. Click the CREATE FILTER button once you’re done.

Google implemented some security updates on their end over the past several weeks. We cannot modify anything on our side to ensure delivery, nor can we control delivery once messages leave our systems and are marked delivered by the receiving domain.

Optimum’s Servers Blocking Some Email Messages

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Beginning early this week optimum’s servers have been intermittently blocking some emails sent from our email system. If you are experiencing delivery issues when sending to your own optonline address, you must call tech support and request whitelisting of your domain.

Update 4/17/19 – Re-verified our systems are not on any of the internet blacklists, and contacted optimum support to try to get mail unblocked, still waiting for confirmation that they fixed the issue.

Paperport 14.5 Will Not Load in Windows 10

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If Paperport 14.5 will not start in Windows 10:

In the registry there is an option that causes the crash:

HKEY_CURRENT_USER\Software\ScanSoft\PaperPort\PaperPort User Preferences

look for BrowserSelected

my registry had “Mozilla Firefox”

I changed it “none”

PAPERPORT 14.5 STARTED WITH NO PROBLEMS

NOTE: if it contains “Mozilla Firefox” it will not start.