Gmail’s New Procedure for Whitelisting Email Addresses

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Gmail recently made changes to how spam filtering works in GMAIL. To set up a whitelist rule, do the following:

  1. Log in to your Gmail account from a Desktop or Laptop Computer (Does not work on a phone)
  2. Click the GEAR icon at the top right and then click SETTINGS.
  4. In the FROM section, type the email address of the sender that you want to keep out of your Spam Folder.
  7. Click CREATE FILTER again.

For more information on creating rules in gmail, visit this article here:

POP3 Setup for All Versions of Microsoft Outlook

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Your desktop installation of Outlook can be configured to read your messages using POP3. We support all of the major releases of Microsoft Outlook, which includes Outlook 2003 through Outlook 2013.

In order to create a POP3 connection in Microsoft Outlook, you will need the following pieces of information:

Account Information – This information is provided to you when your E-Mail account is created. If you are unsure of your credentials, we can assist you with resetting your information.

Email Address:
Username: YourUsername
Password: YourPassword

Server Information
Incoming Server:
Incoming Port: 995 (SSL)
Outgoing Server:
Outgoing Port: 587 (Auto)

Setting up outlook 2010/2016

  1. Select Tools, then Email Accounts
  2. Open Microsoft Outlook
  3. Select Add a new e-mail account, and then click Next
  4. Select E-Mail Account and click next
  5. Select Manually configure server settings or additional server types and then click next
  6. Select Internet E-Mail and then click next
  7. Enter Your Name as you would like it displayed
  8. Enter your Email address (see above)
  9. Enter the incoming server address (as shown above) into the Incoming Mail (POP3) server field
  10. Enter the outgoing server address (as shown above) in the Outgoing Mail (SMTP) field
  11. Enter your username and password (as shown above) in the fields provided under Logon Information
  12. Check the box Remember Password
  13. Click the box More Account Settings
  14. It is not necessary to change the name of the mail account.
  15. Enter your Email Address in the field Reply Email (as shown above)
  16. Click the tab at the top labeled Outgoing Server
  17. Check the box My Outgoing server (SMTP) Requires Authentication, and select Use Same Settings as my Incoming Mail Server
  18. Click the tab labeled Advanced at the top.
  19. Check the box that says This server requires an encrypted connection (SSL) under Incoming server (POP3). Also ensure sure port is 995
  20. Change the port for the outgoing SMTP server to 587
  21. Click Ok to return you to the previous screen
  22. Click Next to end the wizard
  23. Click Finish to close the wizard
  24. Click the Send Receive button in Microsoft outlook

You may see a screen prompting you to enter your username and password. This only needs to be done the first time outlook is set up. Re-enter your username and password, then click Ok.

Adding An Exchange Email Account on Android Devices

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Note: On Newer phones such as the Samsung Galaxy S22, use the OUTLOOK Phone APP

Steps for adding an Exchange Email on Android 8.0 (or higher):

You Will Need:

  • Your Email Address
  • Your Password
  • Server Addresss:
  • Domain:

If you are unsure of your account info, always give us a call so we can assist.


1. From the Home screen, tap the Email app

2. Select Corporate and tap Next

3. Enter your email address in the first box, then touch the Password box and enter your password. Touch Next

4. Your account information will automatically download from our exchange server.

5. Once your information is retrieved you need to give the exchange server authority to manage your phone. Click activate to finish the setup. Your mail should begin downloading shortly.

Manual Setup:

  1. From the Home screen, tap the Email app

2. Select Corporate and tap Next

3. Enter your full email address and your password, and then select Manual Setup

4. Enter your Email Address followed by your username in the following format: VCSNY\Username and then your password.  Next, enter the exchange server address: VCSOWA.VCSNY.COM and tap next.

5. Your account will then authenticate with our Exchange Server.

6. The Account options screen allows you to select the following ActiveSync options. In most cases the defaults can be left as is:
Email Sync Period – 3 Days is the default and is recomended
Sync Schedule: Auto – Mail will sync as soon as a new message is recevied.
Email retrieval size: 50kb is the default size. MEssages larger than this size will only download the headers. When you open the message you will be able to download the entire message.
Period to Sync Calendar: Default is 6 Months and can be increased if neccessary.
Notify me when email arrives: Default is Enabled (checked). Mark this option to have your device notify you that you have new email messages.
Sync contacts: Default is Enabled. Mark this option to synchronize your contacts to your device.
Sync calendar: Default is Enabled. Mark this option to synchronize your calendar to your device.
Sync tasks: Default is Enabled. Mark this option to synchronize your to do list to your device.
Sync Messages: This option should be disabled, it will sync SMS messages with the exchange server.
Tap Next

7. Enter a name for the account. This will help you easily identify this account if you add additional email accounts to your device. Then touch Don

8. Tap Done

If you have any questions or experience any difficulty setting up your phone, please let us know.

For an in depth walk-through of the steps listed below, visit our website: