Ransom.CryptXXX (WannaCry) Ransomware Attack – Patch Immediately

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Users of Windows need to be notified ASAP of a new ransomware strain and take immediate measures to patch.

Specifically, on May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large number of organizations, particularly in Europe.

Wcry is demanding a ransom of $300 to $600 in Bitcoin to be paid by May 15, or, in the event that deadline is missed, a higher fee by May 19. The messages left on the screen say files will remain encrypted. It’s not yet clear if there are flaws in the encryption scheme that might allow the victims to restore the files without paying the ransom.

If you have yet to install the Microsoft fix—MS17-010— you should do so immediately. You should also be extremely suspicious of all e-mails you receive, particularly those that ask the recipient to open attached documents or click on Web links.

If you have seen nonstandard activity and believe your customers’ information may have been exposed, please contact support.

Accessing Webmail

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How to Access Your Webmail

  1. In your Internet browser, type the webmail url into the address bar: mail.[yourcompanyname].com. You can also use the alternate link https://vcsowa.vcsny.com.

    If you are logging in from your own, personal computer (not a shared one for instance, at a library or cyber cafe), select the option for “This is a private computer”.
    There are extra security parameters in place that protect your account, such as logging you off after a period of inactivity, should you leave public or shared computer checked.

  2. Enter your username in the username field
  3. Enter your password in the password field
  4. Click Sign In


    If you are accessing web-mail from a slow connection, it is recommended that you select the light version. It provides the same basic functionality, while using less bandwidth.

Note for internet explorer 11 users:

Internet Explorer 11 sometimes requires that you access web-mail using compatibility mode. To add web-mail to your browsers compatibility view settings, you must do the following:

  1. With Internet Explorer open, select tools (it looks like a tiny gear or cog, on the upper right hand side of the screen) and then select “compatibility view settings”
  2. In the field under Add This Website, type in vcsny.com and click add.
  3. Check off (to enable) the two check boxes at the bottom of the screen:
    Display intranet sites in Compatibility View
    Use Microsoft Compatibility Lists
  4. Click Close to Finish
  5. Restart your browser and then try logging into web-mail.

Should you have any issues logging in, please contact us.