One Drive Not Syncing?

Posted on

If you notice your one drive is not staying open, open a command prompt and type in the following to reset one drive:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

reset one drive

If the above fix does not work, contact us for further assistance.

The Bulldog Staff

How to Prevent Emails from Landing in Gmail’s Spam Folder

Posted on

Optimum’s Servers Blocking Some Email Messages

Posted on

Beginning early this week optimum’s servers have been intermittently blocking some emails sent from our email system. If you are experiencing delivery issues when sending to your own optonline address, you must call tech support and request whitelisting of your domain.

Update 4/17/19 – Re-verified our systems are not on any of the internet blacklists, and contacted optimum support to try to get mail unblocked, still waiting for confirmation that they fixed the issue.

Paperport 14.5 Will Not Load in Windows 10

Posted on

If Paperport 14.5 will not start in Windows 10:

In the registry there is an option that causes the crash:

HKEY_CURRENT_USER\Software\ScanSoft\PaperPort\PaperPort User Preferences

look for BrowserSelected

my registry had “Mozilla Firefox”

I changed it “none”

PAPERPORT 14.5 STARTED WITH NO PROBLEMS

NOTE: if it contains “Mozilla Firefox” it will not start.