This error refers to database corruption. Perform a backup first then Try using the compact database feature. Another option is to use the jet compact utility (advanced users) usually performed by a technician.
Author: Bulldog Tech
When a server using a “staff bank” closes out the staff bank, the closing report will ask for an amount of cash due from server. This amount, as I understand it, is the amount of cash sales, minus any gratuities. However, sometimes the gratuities are larger than the amount of cash sales, and the report states an amount that is owed to the server. My question is this – does the POS automatically subtract this amount owed to the server from the total cash on hand?
Posted onIf you owe money to the server on their cashier out report, then whatever is in their pocket plus what you owe them is their tips for the day. If the server owes the restaurant money then they take their cash for the day subtract what they owe the restaurant and that is what they have made for the day.
Contact Vanguard Systems for your POS Sales and Service
718-921-6159
I’ve been open for a few years and I’d like to backup my database and start a new one with all the same menu items but none of the sales information- how can I do this? And how would I look at my old sales if I needed to get access to them again?
Posted onThis program will be found by going to mycomputer>local disk>program files>aldelo>Aldelo For Restaurants>Aldelo for Restaurants Tools>Database Cleaner>adDBcleaner30
After Selecting the cleaner you will then have to specify the location of your current database and then enter the date that you would like to have all of the transactions deleted prior too. After all of this information has been populated you will want to shut down the Aldelo on all of your stations, and then select the “Start Cleaning” button. If the cleaner errors out then you most likely haven’t shut down your Aldelo software on all of your stations.
You have now sucessfully deleted all transactions.
Contact Vanguard Systems for your POS Sales and Service
718-921-6159
Can you print duplicate kitchen tickets? I’d like the kitchen to have two copies of each ticket. I know you can use duplicate paper but is there a way in the software that this can be setup?
Posted onYes the best way to print duplicate Kitchen tickets would to set up Kitchen printer 2 but with the same printer as Kitchen 1 and then you would have to go into each menu item on page 2 of the settings you can select “Print Item to Additional Printers” and then select the kitchen printer sending the same check twice to the printer. You would have to do this for each menu item you want two tickets sent for, there is no global setting to control this.
Contact Vanguard Systems for your POS Sales and Service
718-921-6159
What is the maximum number of items I can fit on a menu in Aldelo?
Posted onIn the Aldelo you can have 921600 items consisting of 36 groups, 32 top level items in each group, and then 800 sub level items under each of the 32 top level items. The only way you couldn’t have this many items is if your access database exceeded 2 GB.
Contact Vanguard Systems for your POS Sales and Service
718-921-6159
