People are reporting problems using major web services as Verizon Fios experiences outages

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verizon down 1-26

Posted to business insider by Natasha Dailey and Katie Canales 3 hours ago

People are reporting issues using major websites on Tuesday, and it appears to be related to outages impacting Verizon’s Fios service.

A spokesperson for Verizon, which had more than 2,000 reports on DownDetector, told Insider it was looking into the reports. Verizon’s support account on Twitter wrote that “There is a fiber cut in Brooklyn. We have no ETR, as of yet” and directed impacted users to use the My Fios app for updates.

Verizon Fios customers along the East Coast took to social media to report issues with their service.

The number of issue reports on outage-tracking website Down Detector spiked on Tuesday for websites including Zoom, Gmail, Spotify, Slack , and Amazon’s Web Services, among others, but many have told Insider their services were working on their end.

Amazon, whose Amazon Web Services helps power services like Zoom and Slack, said it was “investigating connectivity issues with an internet provider, mainly affecting the East Coast of the United States, outside of the AWS Network. We are investigating the issue with the external provider.” 

Later on, the company further clarified that between 11:26 a.m. 12:46 p.m. ET, some East Coast AWS customers experienced connectivity issues. “Connectivity to instances and services within the Region were not impacted by the event. Internet traffic to/from other external providers was also not impacted. All AWS services continue to operate normally.”

Before noon ET, DownDetector showed more than 1,200 people reporting problems with Amazon Web Services, but the number of problems has since tapered off. An Amazon spokesperson told Insider the company did not see any issues on its end with the cloud service.

Zoom and Google had more than 4,000 user complaints on Down Detector Tuesday morning, but did not immediately respond to a request for comment. Slack and Spotify issue reports also spiked, but Slack told Insider in a statement that its service was “currently up and running”  and Spotify said that “All seems to be normal on our end at present.”

On the first day of the new year, Slack was down, and in November last year, sites using Amazon Web Services experienced a massive outage.

Even Ebay and Amazon went down again!

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Even the big boys occasionally suffer failures. Technologies of this scale can have issues.

We are aware of technical issues related to Amazon Web Services and impacting some sellers’ ability to access some or all of Seller Central and Marketplace Web Services (MWS) APIs, and we are working to resolve them. This does not impact customers’ ability to place orders.

As we work on a solution, you may start seeing new orders in Manage Your Orders or via the MWS Orders APIs.

We (AMAZON) are writing to inform you of a technical issue affecting your Amazon Payments merchant account. On 11/25/2020, 9:52 AM PST, AWS reported an issue with reduced availability, which is impacting Amazon Pay services.

Specifically, orders are not available in Seller Central for merchant visibility or within for buyer visibility. Please note that there is no impact to Amazon Pay processing at this time. Buyers will be able to checkout without issue.

We are working to resolve the problem in displaying completed orders in Seller Central. No further action on your part is required at this time.

Our New Exchange 2016 Servers will be launching soon

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Exchange 2016 Coming Soon!

  • Feature rich web mail
  • Stronger Security
  • Faster Performance
  • Better Searching
  • Advanced email archiving

Built-in Malware Protection. This was a feature that was first introduced in Exchange 2013 and continues for Exchange 2016. The malware protection scans all the sent and received emails within your organization.

MAPI over HTTP. The default protocol that Outlook uses to communicate with Exchange is now MAPI over HTTP. If your mail client does not support this, then it will default to RPC over HTTP. Its time to retire Microsoft Office 2010, if you are still using it.

Improved searching. Searching improved in Exchange 2013, but it got better with Exchange 2016. The searching component is based on SharePoint Foundation search. There is also the new Compliance Search for e-Discovery, which allows you to search up to 10,000 mailboxes in a one search.

Better collaboration. Exchange 2016 OWA users, now gives you the ability to link or share documents from One Drive for Business rather than attaching the document to an email. You also have the ability to edit the file or view.

Outlook Web Access, now called Outlook On The Web
This is the web version of email formerly known as Outlook Web App (OWA). There are many changes on this front, starting with a new name to better support on mobile devices and tablets. The look and feel of Outlook on the Web is updated with an improved calendar look, improved searching, new themes an inline video player.

Improved Data Loss Prevention. Data Loss Prevention (DLP) was first introduced with Exchange 2013 to protect and secure sensitive data based on compliance polices that you would set using various transport rules This feature was improved in Exchange 2016 by up to 80 new conditional types. Some improvements include being able to notify the user via a notification message that they have violated a transport rule.

Improved Email Archiving and Advanced Data Retention
Ask us about our new Email Retention System, store emails indefinitely for $3/month per mailbox.

We will reach out to our clients to schedule their migration in the coming weeks.

REMEMBER – you can manually backup your emails or subscribe to our

Email Backup service for just $3.00 per month per email account

Email or call us for details and to setup your email backups


Bad Week for technology 9-30-20

Posted on
tokyo stock exchange down 9-30-20

Tokyo Stock Exchange to Resume Trading Friday After Outage

By Gearoid Reidy and Shoko Oda September 30, 2020, 7:51 PM EDT Updated on October 1, 2020, 6:43 AM EDT

The Tokyo Stock Exchange confirmed it will restart trading on Friday after an unprecedented all-day halt on Thursday which froze buying and selling of thousands of companies in the worst-ever outage in the world’s third-largest equity market.

All orders Thursday were canceled, and opening prices when trading resumes will be the closing prices on Wednesday, Japan Exchange Group Inc., the operator of the TSE, said earlier.

The problem occurred after a failed switchover to backups following a hardware breakdown. The exchange made the decision to call off trading for the entire day after conferring with market participants, who said it would be difficult to deal with their clients and carry out orders.

The halt dampened investor sentiment following a positive U.S. stock market performance overnight and closures in other major markets in the region, including China, Hong Kong, South Korea and Taiwan for public holidays.

It also came on the first day of a new quarter and of the second half of Japan’s fiscal year, when trading volumes would typically be high as many funds adjust their positions. One of Japan’s most closely watched economic indicators, the Bank of Japan’s Tankan survey, was also released just 10 minutes before trading was set to begin.

The failure was the first all-day stoppage of trading since the exchange shifted from the open-outcry trading pit to a fully-electronic system in 1999. Previous system glitches had only affected part of the trading day.

“This is very problematic — when things like this happen, investor confidence in the Japanese market gets impacted,” said Ryuta Otsuka, a strategist at Toyo Securities Co. “It could later weigh on Japanese stocks.”

Exchange Outage is Latest Blow to Tokyo’s Financial Hub Dreams